Shipping policy

Please allow 3–4 business days for order fulfillment and processing. Once your order has been processed and shipped, delivery typically takes 10–14 business days, depending on your location and local carrier services.

Please note that we are not responsible for any customs clearance fees, import duties, taxes, or delays caused by customs in your country. If a package is returned to us due to customs issues, the customer will be responsible for any associated fees and reshipping costs.

We are not liable for incorrect shipping information provided at checkout. No refunds will be issued for orders submitted with an incorrect address. Please ensure all shipping details are accurate before completing your purchase. If an incorrect address is provided and the order needs to be resent, all additional shipping costs will be the responsibility of the customer.

We are not responsible for lost, stolen, or misplaced packages once they have been marked as delivered by the shipping carrier. However, if your package is lost or cannot be located, we will do our best to assist you by working with the shipping carrier and providing any available tracking information to help locate the package. Tracking information will be provided for all orders.

For exchanges and returns, customers are responsible for all return shipping costs. Any shipping fees associated with exchanges, returns, or reshipments are non-refundable and must be paid by the customer.